Increasing Performance through Enhanced Infrastructure

Faced with escalating IT budgets, a leading manufacturer of construction equipment reached out to NTT to:

• Build and run a strong IT infrastructure to support business applications related to inventory control, order placement, and forecasting
• Optimize IT resources to coincide with relocation of the company's headquarters
• Reduce total cost of ownership for management information systems

The customer was looking for a provider to entrust with its entire IT asset management portfolio. They wanted an organization with a global presence, financial stability, and technical prowess. NTT was selected as the provider for its satisfaction of all three requirements

NTT employed a Technological Feasibility Test to assess the client's IT architecture, models and business requirements. NTT's dedicated team of professionals (spanning the United States and Japan) recommended four improvements:

• Consolidation: Reduce the number of servers and storage devices
• Server Relocation: Relocate the servers to an NTT facility
• Enhanced Infrastructure: Build an MPLS IP-VPN connecting over 40 North American operations and implementing a disaster recovery system
• On-site Customer Care: Employ a dedicated NTT professional at the client's facility

Based on the recommendations employed by NTT, the client achieved the following results:

• An effective IT infrastructure & operation leveraging the latest system design without a large, upfront capital investment
• Strategic IT resources allocation
• Enhanced responsiveness for end-users
• Improved data security via back-up service at NTTA Data Centers
• A 20% overall IT cost reduction