Service Level Agreements
Internet Networking Services
Below are the service level agreements for our various Internet service offerings:
Enterprise Hosting Services
In addition to the Global IP Network SLA listed above, below are the additional service level agreements for our various enterprise hosting service offerings:
Dedicated Hosting (PDF: 48KB)
Managed Security (PDF: 57KB)
Managed Recovery Services (PDF: 52KB)
Smart Content Delivery (PDF: 52KB)
Colocation Services (PDF: 50KB)
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- Service Level Agreements