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Global IT Management Services

Global IT Management

Features & Benefits

  • 24x7 monitoring of an entire corporate network and hardware covering WAN, LAN, client PCs
  • Optimal IT investment with all-inclusive outsourcing package, which eliminates a need for proprietary network monitoring tools
  • Initial consultation for effective IT systems development and implementation

Service Lineup

  • LAN/Server Management Service
    Provide real-time LAN/Server monitoring capability with minimal TCO, implementing IT governance for enterprise customers to deliver asset, incident, performance, and security optimization. The service offers:

    • 24x7 remote monitoring to ensure uninterrupted network and server operation
    • Optimal IT resource use leveraging server and network performance data
    • Comprehensive IT management solution package that best accommodates user needs and priorities
  • PC Management Service
    Eliminate manual PC monitoring and management needs at overseas offices of multinational corporations, providing helpdesk support and security policy implementation for global PC users of the organization. The service provides:

    • Dedicated helpdesk functionality to support client PCs in overseas offices
    • Automatic anti-virus configuration updates via remote software distribution
    • Local PC lifecycle management upon request
  • Application Flow Monitoring Service
    Provide application traffic monitoring and reporting for effective systems planning of global corporations, incorporating critical traffic data for optimal WAN application performance. The service allows:

    • Precise data traffic monitoring and analysis
    • Optimal capacity planning leveraging data traffic report findings
    • Real-time access to relevant data via web portal
  • Systems Analysis & Consultation
    Dedicated NTT professionals will work together with clients to evaluate, plan, develop, and implement optimal IT environment for the client, leveraging findings from Application Flow Monitoring Service.