Over 140 colocation data centers around the globe, featuring convenient connectivity to our IPv6-compliant tier-1 global IP backbone.
Flexible hosted, managed and custom colocation services, with remote-hands support from our certified engineers when you need it.
Reliable connectivity, capacity and power let us deliver the highest levels of colocation hosting availability, with a 100% network uptime service level agreement (SLA)
Colocation Data Centers
Premiere colocation services located in North America, including Virginia and California.
Premiere colocation services located in the Asia Pacific region, including Hong Kong, Singapore and Japan.
Premiere colocation services located in Europe, including Frankfurt, London, Madrid and Paris.
Features and Benefits
Biometric hand-scan for controlled entry and exit
IC Card entrance with optional biometric sensors
Lockable secure, earthquake-proof cages and cabinets
Man traps and additional intrusion protection
Fully monitored closed circuit video and bullet-resistant glass
Fire suppression with heat and smoke detection sensors
On-premise security guards
Around the clock monitoring by certified engineers
24 x 7 technical support availability
Optional remote hands service to assist with maintenance
Customer portal for access to reporting, monitoring and management tools
100% network uptime guarantee
Fully secure colocation facilities
Redundant power and network connectivity
Hot standby equipment
Seismic hardening and fire suppression
Direct connection to our global, tier one IP backbone
Burstable and variable speed bandwidth from 1 Mbps to 1 Gbps
Multiple cross-connect options (POTS, T1, T3, OCn, Fiber)
Available IP, MPLS IP VPN, Ethernet and Private Line
Third-party carrier and carrier hotel connectivity
Inter-data center connection service
120 and 208 volt single and three phase power (20, 30, 50 Amps)
Remote Power Cycling (RPC)
Multiple network options including POTS, T1, T3, OCn, Fiber, Ethernet, MPLS
Fully redundant colo data centers
Carrier-class uninterruptable power
Diverse physical and logical network paths directly connected to backbone
Hot Standby Router Protocol (HSRP) gateway redundancy
24 x 7 monitoring by on site engineers
Installing or removing colocation cabling and equipment
Reporting status of colocation equipment indicators (LEDs/LCDs)
Typing customer-provided console commands
Labeling equipment and cables
Changing pre-labeled, pre-ejected media
Verifying cable integrity
Our US colocation data centers are SSAE 16, ISAE 3402 and SysTrust compliant. These certifications cover critical aspects of our data center operations, including physical access, network and IP backbone access, system availability, customer provisioning and problem management.
Our compliance with industry standards is detailed in annual service organization control (SOC) reports. We provide SOC 1, SOC 2 and SOC 3 certification reports, validated by Ernst & Young. The reports contain our service auditor's opinion and a description of our system. SOC 1 and SOC 2 reports also contain a description of our control objectives and controls and our service auditor's tests of operating effectiveness, with test results.
SSAE 16 and ISAE 3402 are certified by the American Institute of Certified Public Accountants Auditing Standards Board and the International Auditing and Assurance Standards Board. Our SOC 1 report is compliant with both SSAE 16 and ISAE 3402 standards.
SOC reports demonstrate our commitment to providing you with the highest level of colocation service and provide independent assurance that your IT operations are secure.