Select Language : English


Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語

NTT Communications Global Customer Portal

Our Global Customer Portal allows easy viewing and monitoring of subscribed services including Managed Private Networks, Data Center Services and Internet Networking Services.

Support for Managed Private Networks and Data Center Services

Monitoring performance and making changes quickly are key requirements for managing your IT infrastructure. The NTT Communications Global Customer Portal delivers an integrated experience with unprecedented detail in an easy to use interface.


With a single glance at your dashboard you have a window into the status of your services, the health of individual components and the status of open orders and trouble tickets. Throughout the portal, graphical representation of services allows for intuitive navigation enabling you to access your data quickly. Your data is secure and always available when you need it.


Comprehensive Infrastructure Detail


Multiple service monitoring components and reporting tools provide a comprehensive view of your IT infrastructure, including:

  • Overall health of your system with a view of your network and devices, and color coded status.
  • Real-time alerts, network health and usage
  • Storage capacity, recovery capacity and usage


Solution Management


The Global Customer Portal allows you to manage all aspects of your services including:

  • Add, remove and update managed servers
  • Create, delete and configure vApps and Virtual Machines
  • Security policy updates and changes
  • Add/remove colocation services or order Remote Hands services
  • Add network examples
  • ...and much more

Support Around The Clock


Access the support ticketing system, and review system notices and detailed technical information:

  • Submit billing, administrative and support tickets
  • Search and review open and closed tickets
  • Engage Professional Services or our service engineers
  • View service announcements, maintenance notifications, alerts and more
  • Browse the extensive document library


Secure Management


Role-based permissions with primary Admin provides secure Portal access to management tools such as:

  • Add and edit users giving various permission levels
  • Account and contract information
  • Bill payment and historical data

Support for Internet Networking Services

The Global Customer Portal lets you access information about your Internet Networking Service, including:

  • Billing - update contact information, make payments or review past invoices

  • Trouble tickets – open and review trouble tickets for technical or billing issues

  • Track usage - report on daily, monthly or annual bandwidth use
  • Network performance - real-time network performance reporting by region, with SLAs

  • Additional services - review and monitor other NTT Communications services, including IntelliSecurity and Smart Content Delivery™, from the Global Customer Portal.

  • Surveys - let us know what you think of Network Operations customer support by filling out our survey. Your feedback is important to us.

Back to Top