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Managed Services

Managed Storage and Backup

Cloud Backup

Our Cloud Backup service offers dependable, low-touch data protection in the cloud, eliminating the need for manual tape and disk based backups. The agentless system satisfies regulatory needs with long-term, offsite cloud storage, and supports certificates of destruction for data auditing and compliance.

Dependable and Secure
Low Touch
Improve RTO and RPO

Data is vital to business, but many organizations continue to use data protection strategies that are decades old. Backup policies often rely on older technologies like tape, are fragmented and demand manual intervention.


Our Cloud Backup service offers fast and secure data transfer to offsite locations. The service is server hardware agnostic and backup data is compressed, de-duplicated and encrypted (FIPS 140-2) before being sent over the network to one of our seismically-hardened, secure cloud data centers for storage. Data is fully recoverable, whether it be a single file or a major multi-location disaster recovery.

Our low-touch Cloud Backup solution excels at safeguarding data distributed across LANs, desktops, laptops and smartphones. The agentless disk based Cloud Backup is an automated, unattended process that requires minimal manual intervention. Cloud Backup allows you to focus resources on tasks that are strategic in nature, not tactical. Backups are easy to schedule, freeing up resources and reducing backup related costs.

Recovering data protected by our Cloud Backup service is fast and simple. Cloud Backup support professionals are available 24x7 to perform restores, or maintain greater control over the recovery process with our client-initiated restores.


Fast data recovery from Cloud Backup helps you meet service level requirements and improve recovery point objectives (RPO) and recovery time objectives (RTO) for critical business applications.


RPO measures how much data an application can tolerate losing following an outage. Frequent incremental Cloud Backups will help minimize RPO.


RTO measures allowable downtime for business applications. Following an outage, data must be recovered and application access restored before the RTO time has elapsed. Round-the-clock access to Cloud Backup support professionals will help you achieve stringent RTO service levels.

Cloud Backup helps you achieve compliance by ensuring all data is backed up, stored offsite for as long as needed, and readily available should a restore be necessary. Data is stored fully encrypted on enterprise-class storage in our premiere global data centers. Cloud Backup gives you the ability to generate a certificate of destruction for use in your data auditing and compliance processes.


OS Support

Windows, Linux, UNIX, Novell, Moc OS X, AS400 

Application Support

Message level restore supported for Microsoft Exchange, Novell GroupWise, Lotus Notes and Novell Netware.

Database Support

Database hot backup supported for Microsoft SQL Server, Oracle, MySQL and PostgreSQL.

Hypervisor Support

Cloud Backup integrates with VMWare vSphere, Microsoft Hyper-V and Citrix XenSource.


Cloud Backup supports VSS.

Related Resources

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