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Managed Services

Managed Storage and Backup

Managed Storage

Our Managed Storage services offer a full complement of storage area network (SAN), network attached storage (NAS) and enterprise-class direct attached storage (DAS) services. The storage architecture is located in our world-class premiere data centers and is designed for high availability, using redundant switching and power and enterprise-class storage arrays from leading vendors.

Enterprise Storage
Storage Area Network (SAN)
Network Attached Storage (NAS)

Our enterprise-class Managed direct attached storage (DAS) service offers the ideal complement to your databases and file servers. The service is available with business continuity options, including data backup, disaster recovery and remote data replication. A variety of support plans are available, depending on your needs. Each support plan can be tailored for availability, provisioning interval, fiber channel connections and overall performance. 

Our Managed storage area network (SAN) service is a fully supported and managed end-to-end storage infrastructure solution. The service features enterprise-class storage arrays from leading vendors and advanced capabilities, like data replication and snapshots. Multiple security measures, including authentication and data isolation with zoning and LUN masking are supported.


Managed SAN is ideal for applications requiring high availability and reliability, such as mission critical databases. The service offers industry leading hardware, software and best practices and supports rapid provisioning of storage capacity.

Managed SAN Features


NTT America—managed HBA — 99.5%
Customer-managed HBA — 99%

Data Protection


Supported Operating Systems

Windows, Linux, Solaris 

Drive Configuration

FC 15,000 RPM disk

Supported Applications

VERITAS, Oracle, Microsoft Exchange, Microsoft SQL Server and more


24x7 monitoring by NTT America storage engineering team


Non-disruptive firmware upgrades

24x7 support

Monitored by Certified Engineering Center (CEC)

Minimum Capacity Increments


Customer Portal Features

Comprehensive reporting tools

Performance reports

Technical notices and information

Service capacity reporting

Trouble ticket and service order tracking

Our Managed network attached storage (NAS) service provides high-performance, scalable and secure storage capacity. We combine state-of-the-art NAS storage technology from Hitachi with our management expertise to deliver highly reliable and flexible storage solutions that meet your storage needs. NAS storage is ideal for unstructured data like electronic assets, digital documents, medical images and rich media.

Managed NAS Options

Standard Managed NAS Service

Protocols Supported

-      CIFS

Supported OS

-      Windows, Linux, Solaris

Supported Drives

-      SAS, SATA

Minimum Capacity

-      32GB

Additional Capacity Increments

-      32GB

Maximum Capacity

-      5TB

Customer Portal

-      Capacity data

Advanced Managed NAS Service

Protocols Supported

-      CIFS, NFS

Supported OS

-      Windows, Linux, Solaris

Supported Drives

-      SAS, SATA

Minimum Capacity

-      512GB

Additional Capacity Increments

-      128GB

Maximum Capacity

-      127TB

Customer Portal

-      Capacity and performance data

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