Web Conferencing
Arcstar Web Conferencing
Arcstar Web Conferencing is a cloud-based conferencing service that works anywhere there is Internet access. It offers a rich set of file sharing and remote control features, with specific Meeting Center, Event Center, Training Center, Support Center and IM/Presence use cases.
Features
Arcstar Web Conferencing Meeting Center offers real-time conferencing collaboration.
- Maximum 25 participants (extends to 200)
- Interactive editing of shared files and documents
- Record meetings for later sharing
Want a combined effort on the document you are discussing with colleagues?
Arcstar Web Conferencing Meeting Center lets you simultaneously edit documents with other attendees of a conference call.
Host large events efficiently with Arcstar Web Conferencing Event Center.
- Low-cost plans support up to 3,000 participants
- Full range of conferencing functions, including: document sharing, questionnaires, Q and A and training sessions
- Gather marketing data such as participant interest in the event
Need to educate remote workers and record the session for those who missed it?
Arcstar Web Conferencing Event Center lets you share information with thousands of remote attendees, and record the event for later viewing, on-demand.
Perform desktop sharing for customer support with Arcstar Web Conferencing Support Center.
- Share and control a screen remotely. Allows for smoother condition checking and more accurate instruction.
- For help desks: Streamline operations, with automatic call distributor (ACD). Direct customers to the most suitable support personnel based on the observed situation.
To fix a customer’s problem, sometimes you really need to be there.
Arcstar Web Conferencing Support Center lets you control a remote desktop, so you can diagnose problems as if you were sitting there with the customer.
Use Arcstar Web Conferencing IM/Presence for quick messaging and communication.
- Use Presence to determine the best way to communicate with someone, based on his or her situation.
- When communicating one-on-one, transfer files and share your desktop. (Not available for smart devices)
- Ask a question in chat and then jump into a web conference with one click. (Requires Meeting Center contract)
Need to see if someone is available for a quick question?
Arcstar Web Conferencing IM/Presence lets you see if a colleague is busy and then instant message them to ask questions or arrange a call.
Meeting Center Features
Host up to 200 participants per call.
File sharing, with interactive editing.
Record meetings for later playback.
Max 1280×720
Edit files interactively among conference participants
Sharing functions:
- Document sharing
- Application sharing
- Desktop sharing
Meeting support (chat, voting, file transfer).
Record web conference and playback.
Maximum 25 participants (extends to 200).
The Arcstar Web Conferencing on-screen user interface for Meeting Center supports the following languages.
English
Japanese
Korean
Simplified Chinese
Traditional Chinese
Dutch
French
German
Italian
Portuguese
Russian
Spanish
Swedish
Arcstar Web Conferencing Meeting Center is available in the following countries
Americas
US
Canada
Brazil
APAC
Japan
Australia
EU
UK
France
Germany
Netherland
Belgium
Austria
Luxembourg
Ireland
Service extends worldwide to locations that have internet access.
Web Conferencing offers services in addition to Meeting Center.
Event Center
Host up to 3,000 simultaneous connections for large scale events.
Training Center
Remote, Online training. Arrange trainees in groups and teach in an immersive environment.
Support Center
Enhance the performance and efficiency of your customer support.
IM/Presence
Specialized presence and chat functions.
What is the difference between Arcstar Web Conferencing and Acrstar Video Conferencing?
Arcstar Web Conferencing supports Meeting Center, Event Center, Support Center, Training Center and IM/Presence, enabling conference participants to share documents, share screens, remotely control a participant’s screen, conduct highly customized online tests and questionnaires, stream video content and more.
Arcstar Video Conferencing provides high-quality, device independent video conferencing over the Internet, with support for audio-only participation from any phone.
Video Conferencing
Web Conferencing